Terms and Conditions
Reservation Policy
- Prices are in US dollars.
- To confirm a reservation, a non-refundable and non-transferable deposit of $300 must be paid within 10 days of making the reservation.
- If the tour costs less than $400, the full amount must be paid to confirm the reservation.
- If the reservation is made 10 days or less before the start of the program, it must be paid in full
- Reservations are not confirmed until the deposit is paid.
- If the reservation is made less than 10 days before the start of the services, it must be paid in full.
- PV Travel is not responsible for lost or stolen items on any of our tours, programs or accommodations.
- Prices do not include IGV 18% (applicable only for Peruvians or residents in Peru).
- If the participants decide to leave before the end of the service, there will be no refund.
- The seats in the transports are not reserved, they will be taken according to the order of arrival.
Cancellation and refund policy
- All cancellations 30 days or less before the start of our services will be charged 100% and are therefore non-refundable and non-transferable.
- Cancellations for medical reasons can be refunded up to 50% upon receipt, by mail or email, of a verification signed by the client’s doctor.
- Travel services canceled 31 days before the start of the program are refundable up to 50% less payment fees (PayPal 6%, international bank transfer $50.00) and/or credits applied.
- Deposits are non-refundable and non-transferable at all times.
- Reservations for Machupicchu are NOT refundable at any time.